Short answers to common questions.
Open the Help centerEmail, bug reports and what to include.
Contact usIs Lvl Up reachable right now?
Check statusContact us
For help using Lvl Up, bugs, feedback and questions, email info@thelycoris.com. Tell us what you were doing, what you expected, and what happened. Please do not send your password. We read every message and answer as soon as we can; we do not promise a response time.
Privacy, data and safety
For privacy questions, data requests, legal questions and safety reports, email team@thelycoris.com.
Your data
Export, clear or delete your data in the app at Profile > Your data. To delete without the app, see lvl-up.vercel.app/delete-account.
Report a problem in a Pack
Use More beside a member in Pack together to report or block them. You can also email team@thelycoris.com with the Pack name and what happened.
In the app
Profile > Learn and feedback has the Help and FAQ and a way to send feedback.